Raining Data Corporation Raining DataCorp. mvEnterprise Przewodnik Instalacji Pobierz pdf (Strona 169)

FlashCONNECT Administrator’s Guide 159

Appendix C Troubleshooting for UNIX

Platforms

Strategies for troubleshooting problems associated with UNIX platforms are

discussed.

For topics not covered here, refer to the FlashCONNECT F

orum listed on the

Raining Data Web site.

1 2 ... 164 165 166 167 168 169 170 171 172 173 174 ... 231 232

FlashCONNECT 3.5 1
Administrator’s Guide 1
• Document Conventions 3
• Related Documentation 3
Active Links 5
Related Documentation 6
Contents 10
Introduction 11
About This Document 12
Document Conventions 14
Entering Data 15
Syntax Conventions 15
File Naming Conventions 16
About FlashCONNECT 17
Chapter 1: Introduction 18
Architecture 21
Selecting a Web Server 22
About mvDesigner 25
FlashCONNECT Sessions 26
Session Tracking Problem 26
FlashCONNECT Solution 27
Explanation of Our Solution 28
Connection Details 30
Using Virtual Directories 32
Getting Started 35
Administrative Tasks 36
Authentication Process 37
Chapter 2: Getting Started 38
Maintaining Applications 39
Groups, and Users 39
Logging On to FlashCONNECT 40
Maintenance Pages 40
Adding FlashCONNECT Groups 42
Deleting FlashCONNECT Groups 43
Adding Users to Groups 43
Deleting FlashCONNECT Users 44
Applications 45
Deleting Applications 47
Administering Server Pools 49
Using Server Pools 50
Manually 51
Specifying the Relationship 54
Assigning the Connection 55
Automatic Load Balancing 56
Accessing Administration 59
FlashCONNECT Sessions Report 61
FlashCONNECT Contacts Report 62
FlashCONNECT Redirect Report 63
• Date and time used 64
• FlashCONNECT port used 64
• Client IP address 64
• FlashCONNECT Profile ID 64
Administering the 67
FlashCONNECT Socket 67
Server Manager 67
Connections 74
Changing the Log File 76
Error Codes 76
Fatal Errors 77
Viewing Monitor Information 77
Understanding Log Information 79
Clearing Monitor Information 80
Understanding 81
FlashCONNECT Java 81
Components 81
FCServlet 82
Working with FCServlet 83
Testing FCServlet 84
Test Results 85
Using FCServlet 87
FCServlet Diagnostic 88
2. Click Help 89
Resetting the Test Selection 94
Application 94
Configuring, Starting and 95
Stopping FlashCONNECT 95
Turnkey Installation 96
Starting FlashCONNECT in the 98
Foreground 98
Environment tab 99
Startup Tab 100
FlashCONNECT Service 102
Starting FlashCONNECT on D3 103
Stopping FCService 103
Stopping FlashCONNECT on D3 104
FlashCONNECT Server and 105
Web Server 105
Customizing the 105
Using WWW-STATUS 106
Messages 108
FlashCONNECT Heartbeats 111
Configuring the Heartbeat 112
Customizing WWW-IRUN 113
Windows Server Administration 114
Redirecting Error Messages 115
Administering Log and 119
JOBS Files 119
Administering Log Files 120
Administering the JOBS File 122
Using Character Translation 125
1 to 1 Translation 126
1 to 2 and 2 to 1 Translation 126
FlashCONNECT SOAP 131
Interface 132
Preparing for Deployment 133
(Optional) 134
Programs 138
Sample Client Using wsdl 142
Debugging and Diagnosing 147
FlashCONNECT 147
Configuration 147
Problems (D3 Only) 148
• the name of the Web server 153
Roving Tandem Debugger 154
Application Debug Strategies 156
• Header information 157
Debugging Server Pools 160
Debugging w3Monitor 161
Variables 161
FCSocketServer 163
• Turn on w3Debugging 165
Determining Release Levels 167
Troubleshooting for UNIX 169
Platforms 169
Diagnostics 170
FCService program 175
Troubleshooting for 179
Windows Platforms 179
Troubleshooting for Windows 180
FlashCONNECT HTML page 181
• Restart the FCService 188
MSG_Exception Messages 191
MSG_Exception: Event Handler 192
• FCService is not running 197
Error Messages 215
UNIX Platform Error Messages 216
• No phantoms are available 218
• They are all in use 218
Appendix F: Error Messages 220
Customer Service 221
Contacting Customer Service 222

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